After your call is accepted by an automated response, you may hear a beep and notice a normal connection delay. The CRA only accepts collect calls made through a telephone operator. When youre done preparing your taxes, you can get a tax. Individuals also have a right to file a complaint with the Privacy Commissioner of Canada regarding our handling of their information. You can discuss your questions over the phone, via live chat, or via one-way video on your screen. Under the Privacy Act individuals have a right of protection, access to, and correction or notation of their personal information. Personal information is described in program-specific Personal Information Banks which can be found on the CRA’s Information about Programs and Information Holdings (formerly Info Source) page. Personal information is collected pursuant to the Income Tax Act and Excise Tax Act. Without this verification step, the CRA is unable to access your account information or make changes. The questions asked are in place to ensure the safety and security of your account. If you do not wish for your call to be recorded, please inform the agent at the beginning of the call.ĭuring your conversation with an agent and when using the automated self-serve options, you may be asked to provide personal information in order to validate your identity. Intuit reserves the right to limit each telephone contact. Recording begins from the moment an agent answers the call and continues until the line is disconnected, including any time spent on hold. TurboTax Canada guarantees your maximum tax refund, or your money back 100. Sample checks and order lurrn are enclosed in Quicken package. December 2023 - 27 new Turbotax Canada discount codes and promo codes Take 10 Off Save more with our verified and tested discounts and coupons. Use this TurboTax coupon code for 20 off (Canada) 20 Off. These call recordings are used to evaluate the quality and accuracy of agents’ responses, identify call trends, and provide insight into potential areas in which training would be beneficial. Turbo Tax Forget Financial Hassle Quicken is so automatic, it does your. Get 10 off using the TurboTax CAA discount. TurboTax Canada has made it even easier to contact TurboTax support teams for help. The Canada Revenue Agency’s (CRA) call centres record some calls. Service feedback, objections, appeals, disputes, and relief measures.You'll also see the approximate wait time. Once completed, the customer service phone number will appear so you can speak to a TurboTax agent. If you use any other operator-assisted relay service, call our regular telephone numbers on this page instead of the TTY or Canada VRS numbers. To talk to a TurboTax specialist, Contact Us here.
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